Diplomatic Crisis Management In The Digital Age

According to Boin et al., public leadership during times of crisis must be prepared to address four distinct stages: sense making, in which participants try to grasp the nature, severity, and likely consequences of the unfolding crisis; decision making whereby the who, what, and when concerning the reaction to the crisis have to be agreed upon; meaning making during which public expectations are weighed and managed; and termination, which covers political and operational responses to the crisis. While the four-dimensional framework has been primarily used for analyzing governments’ reactions to a wide range of “traditional” crises, it also offers a good basis for understanding and managing c

Prof. Corneliu Bjola

I'm an Oxford scholar seeking to make sense of "unknown unknowns" in international diplomacy, a data viz. aficionado, and an unrepentant Big Lebowski fan ("lotta ins, lotta outs, lotta what-have-you's..").

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